Stassa Miller
- Total activity 85
- Last activity
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Activity overview
Latest activity by Stassa Miller-
Stassa Miller commented,
Correct, And we also want the client to be able to mark their tickets as solved regardless if the agent has responded or not. I get the Problem status and am okay with that. Otherwise, The clien...
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Stassa Miller commented,
kinda on the same note: Is there a way to stop notifications on articles published. For example, I need to publish past articles from Mar and April. The information never got published but for hi...
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Stassa Miller commented,
+1 for us We are a software company, we need the Zendesk product to enable us to send direct communications B2B, We are interested in transparency! This level of communication enables us and our b...
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Stassa Miller commented,
Please add me to the response with the updated code for our organization as well, please. Our customers would also like to be able to close their own tickets. I do understand the problem status ...
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Stassa Miller commented,
@RyanIs there any other option for notification of changes/updates to guide? I also wish to have this feature in audit log. I also wish to know how to remove the "add a new user in Support" optio...
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Stassa Miller commented,
Thanks. If you have any other option it would be greatly appreciated. We mainly post signed-in user articles only, so this would not work if they are suspended.
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Stassa Miller commented,
@Carsten, If I suspend the user will they still have access to community?
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Stassa Miller commented,
Hi Brett, We have experienced changes to the theme impacting how support tickets are displayed client-facing. So we won't be making any further changes to the themes at this time. Some changes ca...
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Stassa Miller commented,
Thank you, Devan, that helps!! I also finally found Ctrl X & Y.
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Stassa Miller commented,
Hi Dylan, I am having the same issue. I will review the style.css page in my theme. Thanks for that info. Please see what I am experiencing below: (see copy and paste view from Google docs into ...