Edwin

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Hi again Pulkit,   Actually I fixed the size of the image problem by simply resizing the Asset picture into a 250 pixel one so it looks like this now (see picture below) How can I edit the look of ...

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• Edwin
• Created October 27, 2020 10:23
• 0 votes

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Hi Pulkit!   It did solve the issue, however, the image is HUGE so now I need to be able to control the size of it. Can you let me know where I should put the code?  Say I want it to look like a de...

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• Edwin
• Edited October 27, 2020 08:44
• 0 votes

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Hey Again!  I actually found the issue. These are not Categories but it is Sections I only use Articles in 9 different Sections (1 category called FAQ) So question is, can I use the same techniqu...

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• Edwin
• Edited October 22, 2020 14:43
• 0 votes

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Dear Pulkit,   Thanks again, but it's quite strange as I do have exactly the same settings as you:         And the result is exactly the same ( No image displayed)     When and if I manage to dis...

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• Edwin
• Created October 22, 2020 06:55
• 0 votes

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Pulkit Pandey Hi! I highly appreciate your help. However, it still didn't work out. No result yet. I replaced the line you told me to on Home_page -   <img src="{{asset id prefix='category-' suffix...

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• Edwin
• Created October 21, 2020 09:34
• 0 votes

1. Community
2. Guide Q&A
3. How to add a Images or Font Icons on the Category Blocks of homepage

Hi Jim,   I've tried your method, however, it wasn't successful for me unfortunately. I copy pasted the code you provided.   Then I even names each pictures: Category-0, Category-1 and so on to tr...

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• Edwin
• Created October 20, 2020 13:15
• 0 votes

1. Community
2. User Tips & Tricks
3. Adding images/icons into the Copenhagen Theme

Ifra Saqlain Thanks a lot for taking some time to explain to me (a non-coder) person. Unfortunately, I followed your steps and it didn't work out for me.   I was able to see Enormous pictures (the ...

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• Edwin
• Created October 20, 2020 12:14
• 0 votes

1. Support
2. ...
3. Email
4. Adding support addresses for users to submit tickets

I'm sitting here trying to create a customer list based on Good Ratings or Bad Ratings via Zendesk,   It seems to be impossible.   Is there anyone who could assist me in order to figure that out?

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• Edwin
• Created September 17, 2020 12:05
• 0 votes

1. Community
2. Explore Q&A
3. Number of Replies an Agent has sent per Day (IN EXPLORE)

Hey, I experience exactly the same issue as this post and replies and your solution isn't helping me sorry.   There is no Agent Update Metric in the list:   How hard can it be?    We simply need t...

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• Edwin
• Created September 15, 2020 07:36
• 0 votes

1. Community
2. User Tips & Tricks
3. Adding images/icons into the Copenhagen Theme

Personally, nothing is working for me. All I try to do is to have these Sections look better (an image / an icon ) anything. I follow all the steps but it's not up to date right now - Nothing is wo...

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• Edwin
• Created September 10, 2020 13:59
• 0 votes