Yael
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Activity overview
Latest activity by Yael-
Yael commented,
Hi Jessie, Thank you for your follow up - I have setup the facebook channel. I've added now also the hidden posts, but the posts I didn't get as tickets were posts to adds that we targeted only s...
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Yael commented,
Hi Dwight, Thank you for your quick respond! Just wanted to make sure if it will update the same record in Salesforce and will not make duplication of the same case following any update on the Zen...
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Yael commented,
Hi We notice that posts to facebooks add are not submitted as tickets? How can we change that so we will have all posts on Zendesk? Thanks Yael
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Yael commented,
Hi I wanted to know if this is possible to send not only solved tickets, but as they open tickets and keep them updated till they are closed? Thanks Yael