Ethan
- Total activity 40
- Last activity
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- Votes 15
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Activity overview
Latest activity by Ethan-
Ethan commented,
Hi Guys Any idea what can cause this issue!? Hovering over the chart will show the below items (Unsolved tickets:1 , ...) but clicking on the bars which normally will open the interaction drop-down...
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Ethan commented,
Hi Guys I'm wondering is there any way that for the custom field, all the conditions available for default fields in trigger to be added somehow!? To be specific, for example if you want to use "St...
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Ethan commented,
Hi Brett Thanks for recommendation. I have created a feedback post already. Below is the link: https://support.zendesk.com/hc/en-us/community/posts/360039444354-One-time-or-temporary-access-link-to...
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Ethan created a post,
One-time (or temporary) access link to guide articles - no login required if use the link
Hi Zendesk It will be great to generate a one-time access link to an article that normally requires signing in to view, which can allow the receiver of the link to open the article and view that us...
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Ethan commented,
Hi Guys Is there any way to generate a one-time access link to an article that normally requires signing in to view, which can allow the receiver of the link to open the article and view that using...
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Ethan commented,
Hi Brett Thanks for your reply, but i'm not sure if you can see the photo I posted with my comment or not. If yes, you can see that the phone number format in the user profile is E.164 format but s...
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Ethan commented,
Hi GuysWe just face a problem when using an iPad for handling calls. We can login to support account on a browser on iPad. but when we want to place an outbound call the call button doesn't respond...
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Ethan commented,
Hi Brandon Thank you very much for your help.I don't know why I never noticed this function though I've checked the settings many times!!
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Ethan commented,
Hi Brandon Thank you for your comments. The point is now we have one number and I want to see if this works then we add the second number. The only reason we want to use this solution is for the ca...
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Ethan commented,
Hi Guys When transferring a call to another number, will the second number's setting be applied to the call after transferring? Let say, the first number that the call is received on, has the call ...