
Rouwhorst, O.T. (Oscar)
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Last activity
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Activity overview
Latest activity by Rouwhorst, O.T. (Oscar)-
Rouwhorst, O.T. (Oscar) commented,
I agree with the comments made by Otger (above).
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Rouwhorst, O.T. (Oscar) commented,
Hi all, I agree that "Save as draft" would help our agents to support them in the drafting process of tickets they may want to finish and send out at a later stage. Thank you. Oscar
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Rouwhorst, O.T. (Oscar) commented,
Dear all, I have found a nice way to track usage of our macro's in Zendesk by adding tags to them (which makes it possible to report on them via Explore). I have investigated this matter, also usin...