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operation

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  • https://support.binance.com/hc suffer 500 internal server error

    Answered

    cannot submit ticket at all

  • User tag problem

    Answered

    Hi there! I have tagged to 27 users via batch import at yesterday, today i found it is only 24 users with this tag, any logs can i to check ? 

  • About Chat Bot

    Answered

    Hi there, My requirment is auto answer some questions or problems via bot before agents in chat, is there any way to solve it?

  • About Trigger in Chat

    Answered

    Hi there,   I want to know how to setting trigger to auto reply message with shortcuts?   Like agents input /* will display the shortcut.

  • About web widget

    Answered

    Is there any way to hidden chat icon after search in help center, and show the chat icon after click article? i'm enable help center and chat.