Jason Walker
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Activity overview
Latest activity by Jason Walker-
Jason Walker commented,
Any update on this? Zendesk advertises being an omnichannel support solution. I really need to be able to create tickets via SMS and to be able to respond to calls and email via SMS. I currently co...
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Jason Walker commented,
I totally agree. When we miss a call and a user leaves a message, this creates a ticket. Would love to be able to reply via SMS using the same number without having to create a new ticket or by usi...