Betty LiOwen

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Latest activity by Betty LiOwen
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    Betty LiOwen commented,

    Marcus, this sounds amazing!I thought I saw this earlier today when I created a ticket, but wasn't sure.However, how does it work when there are multiple agents to subscribe to watcher notification...

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    Betty LiOwen commented,

    +1 Our engineers are using the comments to collaborate and get updates on tickets with each other. Support needs to be able to see these interactions within Zendesk so they can quickly respond to c...