Darren Taylor
- Total activity 71
- Last activity
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Activity overview
Latest activity by Darren Taylor-
Darren Taylor created a post,
Can't save dashboard
Hi there How do you save changes to a dashboard? After I have edited it, I click "Publish" but all I get is a popup to share the dashboard. I only want to save my changes. I don't want t...
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Darren Taylor commented,
Thanks. So I have managed to fix it. I removed "width: 100%" from the following .form-field input {border: 1px solid #ddd;border-radius: 4px;padding: 10px;width: 100%; and added it to .f...
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Darren Taylor commented,
Hi Sebastiaan Yes the form is ok in Copenhagen. I would like to check the code for that form page so I can cross reference it. Is it under "new_request_page.hbs" , "request_page.hbs&...
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Darren Taylor created a post,
Ticket Field - Multi-select form issue
So I've created a custom ticket field as we would like to know what browsers our users are using. I created it under "Multi-select" However on my 'Submit a request' page it looks like:...
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Darren Taylor commented,
+1 to this. We would also like this feature. I can see your competitor Freshdesk has this functionality.
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Darren Taylor commented,
+1 to this. We would also like this feature. I can see your competitor Freshdesk has this functionality.
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Darren Taylor commented,
When a user submits a ticket they already get an automated response via a trigger saying that we're working on their ticket. Is it possible to have the trigger stop the FRT clock since we already r...
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Darren Taylor commented,
Good morning Amy Thank you for the suggestions. Still doesn't appear to update when changing the timeline date. I've made sure the newly created metric is Week/Year (Event) I've added the trou...
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Darren Taylor commented,
Great thank you. I've created the new version of the metric and applied it, however my stats never update and always show the same figure despite me selecting a different date on the timeline. M...
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Darren Taylor commented,
Hi Amy Thank you. Ah that'll explain it. I've followed the instructions as per the backlog dataset link but I'm finding it very confusing. Especially because we want to see the totals in each statu...