Casey Shaeffer

  • Total activity 2
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 1

Activity overview

Latest activity by Casey Shaeffer
  • Avatar

    Casey Shaeffer commented,

    I'd like to see a report listing what the one touch tickets are.  We are not fully trusting the one touch% metric so I want to validate it by actually looking at the list of tickets classified as o...