Justin Wedes
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Total activity22
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Last activity
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Member since
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Following0 users
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Votes6
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Activity overview
Latest activity by Justin Wedes-
Justin Wedes commented,
@Brett I have a similar question: when my fellow agents add an internal comment to a ticket they are automatically added as a CC on that ticket. How can I disable this?
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Justin Wedes commented,
Is it possible to allow end-users only the option to sign in with Social and business single sign-on (and not Zendesk sign-in)?
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Justin Wedes commented,
Thank you. One more question: When end-users get email notifications, they come from our support@{your-subdomain}.zendesk.com domain. Is it possible to change this From address to the host-mapped d...
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Justin Wedes commented,
If a user is signing in with Microsoft and their Office365 account password changes or their account is disabled by the organization's IT, will they be automatically logged out and unable to log ba...
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Justin Wedes commented,
Is it possible for both end-users and agents (of all permission levels) to be host-mapped to the subdomain rather than Zendesk? That is, can my agents work in Support on my custom host-mapped subdo...
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Justin Wedes commented,
You're right, it works now! Besides iframes, what else does unsafe content disable?
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Justin Wedes commented,
I'm having a problem embedding any iFrame in a Support article. Is anyone else experiencing that?