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Kabir Sharma

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Activity overview

Latest activity by Kabir Sharma
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    Kabir Sharma commented,

    1. Community
    2. Feedback on Chat
    3. Ability for admins to logout agents

    Can anyone confirm if this feature has been considered for development? It's been over an year since the feature was originally requested.

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    • Kabir Sharma
    • Created
    • 2 votes
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    Kabir Sharma created a post,

    Agent Sign Out Option

    Answered
    1. Community
    2. Feedback on Chat

    There should be an option to logout agent. We sometime come across a situation where our chat agent forgets to change his status from Online to Invisible or Away before taking a break as a result c...

    • Kabir Sharma
    • Created
    • 2 followers
    • 1 comment
    • 0 votes