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Kabir Sharma

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Latest activity by Kabir Sharma
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    Kabir Sharma commented,

    Can anyone confirm if this feature has been considered for development? It's been over an year since the feature was originally requested.

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    Kabir Sharma created a post,

    Agent Sign Out Option

    Answered

    There should be an option to logout agent. We sometime come across a situation where our chat agent forgets to change his status from Online to Invisible or Away before taking a break as a result c...