Gadi Vered
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Recent activity by Gadi Vered Sort by recent activity-
Hi again Joe, thanks for the followup, I am just not seeing it. 1. See this short screen grab here depicting the steps:https://drive.google.com/open?id=1S4I_LKy48Gc4cnoXsChvfUT55j3aiGOL Can you cre...
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Hi Joe, this is a really detailed step by step and I appreciate it. What's really weird is that when I'm looking for this Metric in the DataSet you mentioned, I don't see it at all. I also see dupl...
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How does this feature work with formatting? Currently, it is not keeping the style and colors of the Google Doc after being imported to Zendesk.
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Steve - I am also facing the same predicament. What is the "periodic update" hack?
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The advice from Joseph lists to use the 'users' attribute. The example from Russell shows he is using '# users' metric. Whilst I can understand the attribute values from this and another explanatio...
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Thanks for the help Joseph, that did the trick.
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Hi Joseph, Trying to get this to work but cannot find Agent or Admin on the list from the right side. Has something changed? It should be an attribute right?
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When trying to filter the how, the value cannot be selected for update role only. Instead, the value to filter is 'agent role and name' which forces to select exiting values only or "hard code" nam...
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Hi - I like this feature and have a question about setup. I have followed the setup instructions here, they are in addition to the basic "notify requester of received request". as a result - 2 emai...
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Craig - what is the update on the new Metric you mentioned on October 03, 2016 15:55 for Periodic Update?