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bhamilton

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Activity overview

Latest activity by bhamilton
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    bhamilton commented,

    Thanks so much. The user role was exactly why I couldn't see Submit a Request. Also, the dynamic content works wonderfully. Problem Solved

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    bhamilton commented,

    From Github. And IIRC I got the link from the comments of somewhere on the forums here. https://github.com/zendesklabs/themes/tree/master/role_theme

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    bhamilton created a post,

    Enabling Article Comments

    I want users to be able to submit and utilize Comments on articles but I can't seem to enable it with the current theme I'm using (Role Theme) When I look at Copenhagen Theme there's an option und...

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    bhamilton commented,

    Thanks Nicole. I added the snippet of code but nothing changed in my footer. Is it possible that there is a setting I might be missing? Or perhaps it's our subscription level (currently listed as "...

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    bhamilton commented,

    Missing Images Current footer   Example footer

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    bhamilton created a post,

    How to Add text to Footer

    Answered

    I have looked around and am unable to find any details on how to add text to the footer. If it matters, I'm using the Role Theme. This is our current footer - the code for language drop-down still ...

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    bhamilton commented,

    While we find "My Requests" and "CC'd" useful, what I'd like to create is an additional option for "Tickets I'm Assigned To". I this possible to build out? We're planning on the help centre being u...