Rohan Sherrard
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Activity overview
Latest activity by Rohan Sherrard-
Rohan Sherrard commented,
Thanks,I'll give that a go, but it still seems as if Zendesk really need to think about how the platform is used by b2b organisations who work in sensitive industries which have more extensive data...
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Rohan Sherrard commented,
Have been struggling to determine a way to handle security in Zendesk and Zendesk Guide. We don't want everyone to be able to access the guide.Only verified users should be able to login via the gu...
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Rohan Sherrard commented,
I want anyone to be able to email our support email address and it raise a ticket. I only want clients associated with accounts tagged as "client" or specifically selected in the client group to be...
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Rohan Sherrard commented,
When we click "copy fields" it only copies from the last conversation message. Is there a way to have copy from the first conversation or be able to select which conversations to include when copy...