Arlene Washington

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Activity overview

Latest activity by Arlene Washington
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    Arlene Washington commented,

    Is there a way to create a group of End-Users?

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    Arlene Washington created a post,

    How to show who is copied on a ticket

    Is there a way where CCed recipients can see who else is copied on an email? The problem we are having is that when an agent manually adds a CC the requester does not get informed or has no way of ...

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    Arlene Washington created a post,

    Combining Zendesk Organizations


     Is there a way to combine organizations? I have found instances where the names entered were slightly different, but it is a duplicate listing.