Laurent W. Broering
- Total activity 8
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 2
Activity overview
Latest activity by Laurent W. Broering-
Laurent W. Broering commented,
Hi, Keith! I was actually referring to the schedules timezones. Do they take DST automatically into account? It's important to make sure our SLA calculations are correct. Thanks!
-
Laurent W. Broering commented,
When I set a time zone, does it automatically take adjust for DST based on the city selected?
-
Laurent W. Broering commented,
Thanks, Ramin! Can you include us in the EAP? I have signed up for it but haven't been added to it so far :)
-
Laurent W. Broering commented,
What is the chat dashboard? Never heard of it. Just wanted to say that most chat providers seem to allow that already, including the ones our competitors use. When we can't offer it because Zendesk...
-
Laurent W. Broering commented,
For instance if I want to send a screenshot to you I will need to first save the image file in my computer, then browse to select the file and then send it to your Customer Service. I can't underst...
-
Laurent W. Broering commented,
Are customers able to paste images? I miss this feature dearly. Are customers able to scroll through previous chats in this version? This is deal breaker to us.