
Arianna Rotem
-
Total activity8
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions4
Activity overview
Latest activity by Arianna Rotem-
Arianna Rotem commented,
Hi, is it possible to link a pdf file into an article that is visible to everyone (End-users)? the pdf file is not a web based file (I couldn't find any reference to this in the help center).
-
Arianna Rotem commented,
Hi, Is it possible to add Agent / role permission based ticket fields? I would like to add a ticket field and allow only certain roles to be able to edit the field. the only permission I found was...
-
Arianna Rotem created a post,
Naming different social media pages
AnsweredHow is it possible to identify the different Social media (Facebook for example) pages when there are multiple pages and they all show the same name in the FB integration page? it would be better t...
-
Arianna Rotem commented,
Hi, How can I view the average (also Max and Min) number of Concurrent chats for an Agent? can it be added to this report or viewed in another?