Arianna Rotem

Total activity

8
Last activity

September 19, 2019 13:43
Member since

June 20, 2018 07:24
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4

Activity overview

Latest activity by Arianna Rotem

Arianna Rotem commented, September 19, 2019 13:43
Hi, is it possible to link a pdf file into an article that is visible to everyone (End-users)? the pdf file is not a web based file (I couldn't find any reference to this in the help center).
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- Arianna Rotem
- Created September 19, 2019 13:43
- 0 votes
Arianna Rotem commented, January 04, 2019 10:58
Hi, Is it possible to add Agent / role permission based ticket fields? I would like to add a ticket field and allow only certain roles to be able to edit the field. the only permission I found was...
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- Arianna Rotem
- Created January 04, 2019 10:58
- 1 vote
Arianna Rotem created a post, June 20, 2018 07:24
Naming different social media pages
Answered
1. Community
2. Support Q&A
How is it possible to identify the different Social media (Facebook for example) pages when there are multiple pages and they all show the same name in the FB integration page? it would be better t...
- Arianna Rotem
- Created June 20, 2018 07:24
- 2 followers
- 1 comment
- 0 votes
Arianna Rotem commented, May 14, 2018 06:48
Hi, How can I view the average (also Max and Min) number of Concurrent chats for an Agent? can it be added to this report or viewed in another?
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- Arianna Rotem
- Created May 14, 2018 06:48
- 0 votes

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