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Terri Helpenstell

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Latest activity by Terri Helpenstell
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    Terri Helpenstell commented,

    Heather, I appreciate you helping me.  I am interested in combining our project lists into 1 place and was hoping to use ZenDesk for that.  However, if i can't report on all the fields in ZenDesk) ...

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    Terri Helpenstell commented,

    Thank you Heather.  I want to ultimately be able to have all the information about our tickets (including the detailed descriptions and any updates we make) exported into a spreadsheet.  Right now,...

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    Terri Helpenstell commented,

    Hi everyone.  I am new to Zendesk and am trying to get a report together where I can see all open tickets.  I am able to do that by creating a view and have added a few fields to that, then I can e...