Brian Murphey
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Activity overview
Latest activity by Brian Murphey-
Brian Murphey commented,
In this documentation it says about account sync: Default Salesforce Account ID: If you opt to create new accounts unmatched ticket organizations, you can enter an existing account as the default a...
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Brian Murphey commented,
Hi @Dwight--so does that mean that we need to merge users in ZD before merging in SF? When ZD users are merged, do they retain both ZD Support User IDs?
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Brian Murphey commented,
Hello, How are merges in Salesforce synced with ZD? When I merge two duplicate contacts in SF, it appears that there are still two duplicate users in ZD due to our ongoing sync. Is there a recomm...