Hari Hartas
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Activity overview
Latest activity by Hari Hartas-
Hari Hartas commented,
Hi team, Can someone advice me why my account cant see the pre-build dashboard?Thank you
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Hari Hartas commented,
Hi Team, I would like to know if it is possible to trigger attachment automatically once the ticket has been created? We have set of messages that we want to send through mobile SDK, but once we s...
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Hari Hartas commented,
Hello, Would like to know if it is possible to have different permission setting between HC as a web version and HC in Mobile SDK integration? Our company would like to have the HC web version is ...
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Hari Hartas commented,
This is the screenshot. From the right hand side, I still have 3 custom fields that I want to hide from end-users since we will autofill it from our side. Can you help me? thanks
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Hari Hartas commented,
Hello All, This is very helpful articles to help me in hiding some custom fields from our ticker form. I have one more follow up question, is it possible to hide custom field in widget? I have suc...
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Hari Hartas commented,
Hi Team, Is it possible for Professional Plan to retrieve the ticket form ID? All the provided articles mentioned that we need to be in Enterprise plan or Professional Add On. Is there any other...
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Hari Hartas commented,
Hi Team, Would like to ask for your help. I have completed the LINE@ setup and my Zendesk message is able to receive chat from end users. But, when I tried to reply our end-user does not receive th...
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Hari Hartas commented,
Hi Zendesk Team, My team and I are trying to upgrade our subscription to the professional suite through credit card on a monthly basis. However, as we tried several times the payment is not success...