Lisa Kelly
- Total activity 201
- Last activity
- Member since
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- Followed by 5 users
- Votes 8
- Subscriptions 119
Activity overview
Latest activity by Lisa Kelly-
Lisa Kelly created an article,
Using the Zendesk Agent Workspace
Redirect to the Using the Zendesk Agent Workspace section: https://support.zendesk.com/knowledge/arrange/sections/360006925693
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Lisa Kelly created an article,
Setting up The Suite
Redirect to the Setting up the Suite section: https://support.zendesk.com/knowledge/sections/360006925673
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Lisa Kelly created a post,
Working with authenticated Chat visitors in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about the workspace, refer to Using...
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Lisa Kelly created a post,
Sharing chats with other agents in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about the workspace, refer to Using ...
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Lisa Kelly created an article,
Workflow recipe: Using triggers to manage requests from important customers (multiple organizations)
This workflow example shows how you can leverage features in Zendesk Support to provide valuable services for your important customers. You can use this example as a starting point for managing w...
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Lisa Kelly commented,
Hi Haley, See the Managing Invoices link above in the Managing subscriptions, invoices, and payments section of the table. You have to be the account owner to view invoices. Lisa
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Lisa Kelly created an article,
Data residency in Sunshine Conversations
The Data Residency feature within Sunshine Conversations is available to subscribers on Sunshine Conversations Premium and Enterprise plans and provides access to hosting in Amazon Web Server - Eu...
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Lisa Kelly created an article,
Zendesk's secure-by-design cloud solution
Security is one of the top concerns for businesses moving to a cloud-based solution. Entrusting your data to a third-party SaaS service provider requires rigorous security measures. More than 125,...
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Lisa Kelly created an article,
Payment policies for strong customer authentication (PSD2, SCA)
If you are a Zendesk customer inside the European Union (EU), or you have a payment card issued from an EU bank, you may be required to complete strong customer authentication (SCA) when you purch...
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Lisa Kelly created an article,
Workflow recipe: Using triggers to manage requests from important customers (custom org fields)
This workflow example shows how you can leverage features in Zendesk Support to provide valuable services for your important customers. You can use this example as a starting point for managing w...