Lisa Kelly
- Total activity 246
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Activity overview
Latest activity by Lisa Kelly-
Lisa Kelly commented,
Thank you Adam. I have submitted a ticket on your behalf to request this update.
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Lisa Kelly commented,
I have forwarded your request to our Product Management team.
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Lisa Kelly commented,
We also have a "Community tips and recipes" section in our Triggers resources article that includes some of our favorites. And a Triggers recipes reference.
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Lisa Kelly created an article,
Advanced Compliance (Enterprise add-on)
This article describes the Advanced Compliance add-on for Support Enterprise. Note: With this add-on, Guide plans are covered by enhanced disaster recovery regardless of plan level. This means t...
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Lisa Kelly created an article,
Enhanced Disaster Recovery (Enterprise add-on)
This article describes the Enhanced Disaster Recovery Add-on for Support Enterprise. Note: With this add-on, Guide plans are covered by enhanced disaster recovery regardless of plan level. This...
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Lisa Kelly commented,
Hi Oleksandra. We updated the article to include this information. Thank you for your comment.
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Lisa Kelly commented,
Thank you, Raymond! We have created a ticket for this update to the article.
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Lisa Kelly commented,
Thank you, Geoff and Nicole. We have removed the broken cross reference. This link is no longer relevant.
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Lisa Kelly created an article,
Accessing commonly-used legal, financial, and security documents in Admin Center
Fastpath: Admin Center > Account > Forms and agreements Legal, financial, and security documents that are commonly used by Zendesk customers are available in Admin Center. By making these document...
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Lisa Kelly commented,
Hi Kevin, Support apps have some limitations during chats. See the Ticket editor API . Some apps will not be able to add content in chats.