Gaetano Antonacci
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Activity overview
Latest activity by Gaetano Antonacci-
Gaetano Antonacci commented,
HI Brett, yes we are on Essential plan, though I would have thought that for such essential settings one didn't need to be on an upgraded plan. In the end, we are just trying to have the basic comm...
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Gaetano Antonacci commented,
Thank you Brett. I've attached the screen shot as requested.
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Gaetano Antonacci commented,
HI there, I am trying to follow these instructions however, in our account, "current user is (agent)" is not there. The only ones available are Status, Assignee, Requester, Ticket, Privacy and Comm...