Michelle Huynh

  • Total activity 9
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 5
  • Subscriptions 3

Activity overview

Latest activity by Michelle Huynh
  • Avatar

    Michelle Huynh commented,

    We are nearly ready to implement guided mode, however we have a high volume of duplicate tickets that should be merged. Since our agents will be assigned tickets upon login, there isn't an opportun...