Stuart Buddrige
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Activity overview
Latest activity by Stuart Buddrige-
Stuart Buddrige commented,
+1 @Mike Purcell
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Stuart Buddrige commented,
I believe there may be an issue with the security of Zendesk attachments. I have the 'Include attachments in emails' checkbox selected and the 'Require authentication to download' disabled. If I na...
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Stuart Buddrige commented,
+1 Mark - I can't see what the Product Managers are working on as a lot of basic functionality seems to be missing from Zendesk...
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Stuart Buddrige commented,
This seems to be basic functionality which is missing from the product - it's very frustrating that 4 years down the line since this initial request, it seems that no further action has been taken.
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Stuart Buddrige commented,
Thankyou Nicole - much appreciated.
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Stuart Buddrige commented,
Hi @Nicole, Do you know if this is a feature that is in scope for future releases? Thanks,
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Stuart Buddrige commented,
I'm really surprised there isn't a built-in notification feature in ZD for this kind of thing - it seems so obvious to me that this is required.
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Stuart Buddrige commented,
I'm really surprised there isn't a built-in notification feature in ZD for this kind of thing - it seems so obvious to me that this is required.
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Stuart Buddrige commented,
Hi Ryan, Thanks for the speedy response and the info. I'll discuss this with colleagues and get back to you if we have any further questions. Kind regards, Stuart
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Stuart Buddrige created a post,
Help Center Knowledge Base Versioning
AnsweredHi, We have a need for a versioning system between articles - for example, if we see the English version of Article A is at v1.5 and that the Japanese version of Article A is at v1.4, then we know ...