Stuart Buddrige
- Total activity 25
- Last activity
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Activity overview
Latest activity by Stuart Buddrige-
Stuart Buddrige commented,
+1 @Mike Purcell
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Stuart Buddrige commented,
I believe there may be an issue with the security of Zendesk attachments. I have the 'Include attachments in emails' checkbox selected and the 'Require authentication to download' disabled. If I na...
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Stuart Buddrige commented,
+1 Mark - I can't see what the Product Managers are working on as a lot of basic functionality seems to be missing from Zendesk...
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Stuart Buddrige commented,
This seems to be basic functionality which is missing from the product - it's very frustrating that 4 years down the line since this initial request, it seems that no further action has been taken.
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Stuart Buddrige commented,
Hey @Justin, Many thanks for the in depth response - much appreciated. I'll be in touch if we can provide you with relevant use-cases. Thanks again!
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Stuart Buddrige commented,
Thankyou Nicole - much appreciated.
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Stuart Buddrige commented,
Hi @Nicole, Do you know if this is a feature that is in scope for future releases? Thanks,
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Stuart Buddrige commented,
I'm really surprised there isn't a built-in notification feature in ZD for this kind of thing - it seems so obvious to me that this is required.
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Stuart Buddrige commented,
I'm really surprised there isn't a built-in notification feature in ZD for this kind of thing - it seems so obvious to me that this is required.
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Stuart Buddrige commented,
Hi, I have downloaded the Ticket to Help Center app for my company's Zendesk and I've been putting together a workflow process to get Knowledge Articles created and published via our website. At pr...