Parry Aliferis
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Activity overview
Latest activity by Parry Aliferis-
Parry Aliferis commented,
We'd like to use Text in Australia however it doesn't support MMS on a local number. Are ZD reviewing this ?
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Parry Aliferis created a post,
Zendesk Facebook integration
Hi Team, We've done the rounds with Zendesk directly and with their implementation partners on this but alas no joy. We do a majority of our engagement via Facebook so the lack of coverage in ...
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Parry Aliferis created a post,
Callback offered after main greeting
Hi All, Having worked with a number of IVRs in the past , I find it strange that callback is offered/played straight after our main greeting. Imagine being a customer calling and hearing a welco...