Tara Papworth
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Total activity65
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Last activity
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Member since
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Votes4
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Activity overview
Latest activity by Tara Papworth-
Tara Papworth commented,
Thanks Brett - I swore I looked at your response and my screenshot multiple times to see if they matched! I have tried it with true as well, but it still does not work.It was set as false as per th...
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Tara Papworth commented,
Hi Brett - yes, and that's what I've used (line 5 in the image). Is there somewhere else I need to change it too?
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Tara Papworth commented,
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Tara Papworth commented,
Hi Brett - I refreshed and it seems to work at category level but not at section level - is this correct?
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Tara Papworth commented,
What Pete says ^ This is going to cause us an issue come February when Insights is no longer available as we have many organisation reports and the solution above does not always work.
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Tara Papworth commented,
I've added this into the category, section and search results pages on our sandbox yet the search results are still bringing back results from all sections?
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Tara Papworth commented,
Is there an issue with the app at the moment? We're getting a 'API is unavailable for this account' error when we open a ticket and I think it might be this one causing it (all our other apps seem ...
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Tara Papworth commented,
Agree with Heather above - there is no need for the full description in the app - Agents often have multiple apps that they are working with and scrolling through them is a real pain. Just knowing ...
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Tara Papworth commented,
I can't get a stacked chart to work - it just keeps them on separate charts. I'm using #tickets (metric), a custom field (column) and priority (row) - but it will NOT display them on the same chart...
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Tara Papworth commented,
What's the timezone effect for end users if you change their timezone? Where will they see the updated time? I'm assuming any times on email notification will be set by their email provider - so is...