Ingrid Parena
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Total activity16
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes5
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Subscriptions5
Activity overview
Latest activity by Ingrid Parena-
Ingrid Parena commented,
Are there any limitations on file type?
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Ingrid Parena commented,
All at once, but I'm not sure how long that would take. Thanks for the recommendation. It's an improvement from the spamming option. I'll go with that method when the time comes. As for unsubscribi...
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Ingrid Parena commented,
In case anyone's interested, here's what I learned: Users are notified when somebody adds an article to a section, adds a comment to an article or a post, or adds a post to a topic. Only end-user...
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Ingrid Parena created a post,
Skip notifications on article/category follows
AnsweredI'd like to revamp our Sections/Category mapping and break down some long articles into smaller articles. However, our customers who are subscribed to or following older articles could potentially ...
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Ingrid Parena commented,
Thanks for the tip, Catherine. I'm new to Zendesk (a little over a month). I'll reach out to support.
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Ingrid Parena commented,
I'm doing some Category/Section restructuring and cleanup of older articles. Is there a way to skip the notification to subscribed users when I make any changes?