Louise Dissing
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Activity overview
Latest activity by Louise Dissing-
Louise Dissing commented,
Hi Lexanderwist,Could you provide me with a link to take a look at this?#helpsome regards,Louise DissingTeam Lead @ helphouse.io
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Louise Dissing commented,
Hi Islam, Have you tried looking at the target failures, to see if there's an error message? You can find the target failures here: https://{your_zendesk}agent/admin/api/target_failures Or here: ht...
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Louise Dissing commented,
Hi Eric, The only way to make a public or internal note automatically in your Zendesk is to create a target that will update the ticket with a reply. You can read more about targets and race condit...
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Louise Dissing commented,
Hi Howard, You can simply add an attribute to split your reporting up by days. Try to go to your query and click on Add Rows/Columns and search for "Days". I hope this will help you move forward in...
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Louise Dissing commented,
Hi Bohuslav, I also had some shortcuts that suddenly wasn't working anymore. My solution was to find the shortcuts from the computer and "unbind" them - releasing space to use the Zendesk shortcut....
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Louise Dissing commented,
Hi Howard, Just to clarify; When you're writing zentalk, do you then mean Zendesk Talk? If you are referring to Zendesk Talk, then a new dashboard with data from Zendesk Talk should appear in your ...
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Louise Dissing commented,
Hi Arnold, Did you remember to translate all categories and sections as well as all the articles? :-) #helpsome regards,Louise DissingTeam Lead @ helphouse.io
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Louise Dissing commented,
Hi Femi, I took a look at the theme and it seems that you cannot change the articles through HTML.I would recommend creating some Javascript that empties or removes the attribute. I hope this helps...
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Louise Dissing commented,
Hi Maria, You can try this one out: https://{{your_zendesk_path}}/signin I hope this helps you! :-) #helpsome regards,Louise DissingTeam Lead @ helphouse.io
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Louise Dissing commented,
Hi Osvaldo, That is a really interesting case!I went into Explore and took a look at solved date vs. due date and came up with this table:My thought is that, depending on how you want the data pres...