Milo Convery
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Activity overview
Latest activity by Milo Convery-
Milo Convery commented,
Hello! I am not sure this is the right place to ask this question but I cannot find a better thread. In my business we have multiple teams/brands within the same instance. Each brand is presenting...
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Milo Convery commented,
Hello, The above thread is now closed for comments. Is this soon going to be option to filter views by subject? I had always assumed you can until I have just tried to do it. This makes no sens...
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Milo Convery commented,
Hello! Has anyone ever used dates in there ticket forms to route tickets to various views? For example, in my forms, I want the end user to state the timeflow of the ticket, so if the request lies...
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Milo Convery commented,
Hello! Is it possible to have a view that shows all assigned tickets within one group? Currently I can only show either my assigned tickets, or all groups assigned tickets.. The below is what I am ...
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Milo Convery commented,
Hi there, I was wondering if it was possible to pre-define tags that agents can chose from to add to tickets? We will have a large amount of agents working on tickets with numerous different catego...