Milo Convery
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Activity overview
Latest activity by Milo Convery-
Milo Convery commented,
Hello! I am not sure this is the right place to ask this question but I cannot find a better thread. In my business we have multiple teams/brands within the same instance. Each brand is presenting...
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Milo Convery commented,
Hello, The above thread is now closed for comments. Is this soon going to be option to filter views by subject? I had always assumed you can until I have just tried to do it. This makes no sens...
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Milo Convery commented,
Hello - every end-user is registered on Zendesk in my business, however it is still asking some requested to enter an email adress. This is very troublesome for us as it potientially allows people ...
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Milo Convery commented,
Hello! Has anyone ever used dates in there ticket forms to route tickets to various views? For example, in my forms, I want the end user to state the timeflow of the ticket, so if the request lies...
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Milo Convery commented,
Hello! Is it possible to have a view that shows all assigned tickets within one group? Currently I can only show either my assigned tickets, or all groups assigned tickets.. The below is what I am ...
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Milo Convery commented,
Hi there, I was wondering if it was possible to pre-define tags that agents can chose from to add to tickets? We will have a large amount of agents working on tickets with numerous different catego...