Saori
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Total activity17
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Last activity
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Activity overview
Latest activity by Saori-
Saori commented,
Hello, I have a question about how labels work for translated articles. Our original article is in English. We add the translated Japanese version to each article. The original article has some Eng...
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Saori commented,
Hello, I am using Postman. Auth is Basic Auth that is my email address and Zendesk password. When I run help_center GET request, 200 response returns. However, when I try to run Zendesk Support (G...
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Saori commented,
Quote from Rose's comment:I am having to remove then re-add the query from every dashboard I have when I change the name. I am following this method, but that is time-consuming. I hope the query ti...
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Saori commented,
Hi Vincent, "It's a separation of the presentation layer from the storage layer" I see. Yeah, I am also curious about how other users think of the behavior. Thank you for your clarification:)
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Saori created a post,
Query name is not updating on Explore custom dashboard
Steps: 1. Change the name of a query 2. Refresh the dashboard Result: The name of the query is not updating while the metrics are updating on a real-time basis. Even after 24h, the query name has ...
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Saori commented,
Hi, background color is reflected, but no boarder color is shown. Are there any possible reasons? <table class="" style="background-color:#F0F3F4;border-color:#7B7D7D" border="2"> Thank you,
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Saori commented,
Hi Nicole, Thanks for your response. I have not reported this symptom to your Support Team yet. I will send a ticket to Support. Thank you,
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Saori created a post,
Zendesk Support: Language setting was automatically changed
My locale is Japan. The language setting is English. Every once in a while, my language setting was forced to change to Japanese. Appreciated if you could stop this. Thank you,