NaKisha Stephens

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Latest activity by NaKisha Stephens
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    NaKisha Stephens commented,

    Thanks Karen, our agents need the flexibility to create and merge profiles so unfortunately, that option doesn't work for us.  Can you advise how I could submit a feature request?  

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    NaKisha Stephens created a post,

    Profile Issue


    We receive calls from other companies that use an 800 number such as Amazon or Walmart when they need to transfer a mutual customer to us.  Unfortunately, because those calls are from the same numb...

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    NaKisha Stephens commented,

    Thanks Eric!  This is great information!