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Shaylee Austin

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Latest activity by Shaylee Austin
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    Shaylee Austin commented,

    Hey guys, I've tried both links in our FAQ page but they both just give me the 3 "thinking dots" forever? Any insight how I can fix this?

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    Shaylee Austin created a post,

    KPI For Created Tickets Previous Week Vs. Last 7 Days

    I'm trying to make a KPI for the difference between tickets created in the past 7 days vs the previous 7 days. I can see what I need to in metrics but I can't find the correct combination!

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    Shaylee Austin commented,

    Thank you so much Andrew, this helps a lot!

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    Shaylee Austin created a post,

    Filter Dashboard by Time

    I have created a couple of dashboards now and learned everything I can about enquiries by reading through the forums and help links. However, I can't for the life of me get all of my queries on a d...