Alex French

1. Community
2. Feedback on Support
3. Printing Side Conversations

Hi Another up vote from us.  Printed in the correct sequence, as noted above. Option to include/exclude would be ideal. Thanks.  

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• Alex French
• Created July 31, 2020 03:38
• 0 votes

1. Community
2. Feedback on Talk
3. Strip signature from proactive texts

Hi Zendesk. What is the status on this feature request? Seems to be a simple one to implement. No signature on SMS messages. If you want a signature include it in a macro.

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• Alex French
• Created December 10, 2019 05:47
• 2 votes

1. Support
2. ...
3. Agent guide for Support
4. Using macros to start side conversations (Collaboration add-on)

We also have plenty of situations where we want to "forward" a conversation to an internal user. Adding the recipient to the macro would be great.

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• Alex French
• Created March 12, 2019 23:43
• 0 votes

1. Community
2. Feedback on Support
3. Web Widget - Adding support for field types

I've added my vote to this. I want to add a date of birth, an appointment date, or a meeting date to a form. Also REGEX and multi-select field types would be really useful. In my opinion any field ...

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• Alex French
• Created February 04, 2019 04:36
• 0 votes