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Gef Faelden

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Recent activity by Gef Faelden Sort by recent activity Recent activity Votes
  • 500k EAP

    We can't seem to extract queries with more than 100k+ rows. The download preparation will run for a while (about 10-15mins) then fail. The query was expected to have 300k+ rows

  • Exceed 50,000 Query Limit

    Hi,  Hoping that Zendesk can enable the 50k query limit for accounts with high ticket volume like ours.    Thanks

  • Double Quotes Handling

    Answered

    I'm trying to write a custom attribute based on a custom field where a value has a double quote (") in it. I seem to have an error with this.  What should be done so that it will accept a double qu...

  • Manually Calculating SLAs

    Hello,  Due to a limitation in the Explore SLAs Dataset, we are manually calculating the SLAs in the Tickets Dataset however we're encountering a problem in the definition of the calculated attribu...

  • Web Widget Customization - Contact Form Confirmation Page

    Hi,  We were hoping to be able to customize the confirmation page after the contact form in the web widget. A basic text edit would already be great.  Thanks!

  • 100% Stacked Chart

    Hello, I'm trying to create a 100% Stacked Bar chart to show the percentage of ticket status vs. date created. Is there a way to do this? Thanks!