Rob Stack
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Activity overview
Latest activity by Rob Stack-
Rob Stack commented,
Hi everyone. In response to a bunch of requests, we've started to add videos to some of the most popular recipes. To kick things off, you'll find a link to a video in these four: Ticket Creation H...
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Rob Stack commented,
Hi Agnieszka, thanks for letting us know about this. I've opened up a ticket for you as I'd like to get an answer for you. Somebody should be in touch soon.
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Rob Stack commented,
Hi all, we've just published a new Explore recipe: Tickets unsolved for more than three days
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Rob Stack commented,
Daniela Sanguino Hi Daniela, yes there is! After you create a table, in the Chart configuration menu, click Columns. On the Columns page, make sure that Automatic alignment is not checked. Then, yo...
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Rob Stack commented,
Hi Akshobhya Mann Did you receive any communication that you were being migrated to Explore? If not, I'd suggest opening a ticket with us so we can investigate your case in detail. To help you get ...
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Rob Stack created a post,
Documentation for the Talk agent recording controls EAP
The Talk agent recording controls EAP helps you to remain legally compliant by preventing sensitive and personal end-user data from being stored in call recordings. This functionality gives more fl...
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Rob Stack created a post,
What is the Talk agent recording controls EAP?
The Talk agent recording controls EAP helps customers prevent sensitive and personal end-user data from being stored in call recordings. This new functionality gives more flexibility and control ov...
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Rob Stack created a post,
How do I leave feedback?
We want to hear what you have to say about this feature, because ultimately we're building it for you. Below, are some guidelines on the best ways to provide feedback. Where to give feedback The be...
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Rob Stack created a post,
How do I sign-up for the agent recording controls EAP?
Zendesk Talk Professional and Enterprise customers can sign up to the Early Access Program by filling out this form. We will begin adding customers in December and will notify you if you are select...
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Rob Stack commented,
Official comment Hi Francine, take a look a this EAP. It's coming soon ... https://support.zendesk.com/hc/en-us/community/topics/360001484293 This will let you do what you are asking.