Rob Stack
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Total activity1760
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Last activity
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Followed by26 users
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Activity overview
Latest activity by Rob Stack-
Rob Stack commented,
Michael Collins, you're welcome! Please keep the feedback coming in. We love to hear about people's experiences!
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Rob Stack commented,
Thanks for the clarification Pedro Reis and Jahn Jerenz Bronilla What I can tell you is that the Explore team are working hard to address any issues with the product while expanding its features. F...
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Rob Stack commented,
Hi SHANNON CHAPMAN, I certainly do appreciate it :-)Thanks so much for spotting and reporting this typo! It's now fixed.
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Rob Stack commented,
Thanks Ryan, yes, that does look like something of a difference! I'm sure the team would welcome the chance to dig into this and find out what's going on. I've opened up a ticket on your behalf and...
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Rob Stack commented,
Hi Serena Galvez, it's not currently possible to select multiple groups or brands on a live data filter. It's and excellent request though and I'd encourage you to add it to our Explore feedback fo...
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Rob Stack commented,
Hi Ryan Oakman, here's some information from the product announcement: "If you’re already in the habit of monitoring page views using the Zendesk Support built-in report or Google Analytics, you mi...
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Rob Stack commented,
Hi Paul McCabe, thanks for the feedback. I wasn't able to reproduce this in my test instance. I'm going to open a ticket on your behalf so that someone can investigate this with you. In the meantim...
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Rob Stack commented,
Hi Andrei Kamarouski, I don't think you can do this, but it might be worth asking the question in the Explore Q&A section in case someone there has a clever way of doing this. Thanks!
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Rob Stack commented,
Hi Pedro Reis, thanks for taking the time to provide feedback. We'd love to hear more about any specific frustrations you have with the product. We're constantly working to make Explore better and ...
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Rob Stack commented,
Hi Andrei Kamarouski, you'd likely need to create a standard calculated metric and then alter the display format to do this. Here's a recipe that does something similar and hopefully will help you ...