Rob Stack
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Activity overview
Latest activity by Rob Stack-
Rob Stack commented,
Hi Jason, there's isn't a way to do the things you are asking for at the moment. However, I do know that the product team are doing a lot of work currently to improve management of queries so this ...
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Rob Stack commented,
Hi Kyligence, the example is actually based on a custom attribute called Assignee is active based on a formula like: IF ([Assignee status]="Active") THEN "True" ELSE "False" ENDIF but you can use a...
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Rob Stack commented,
Hi Papa Bear, the primary email is the email address that user uses to receive notifications from Zendesk Support. The mailbox is not a part of Support, it's the users own email account. There's a ...
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Rob Stack commented,
Hi Admin Zendesk. You can remove these NULL values by clicking on each filter in the Rows column and ensuring that the NULL field is not checked on the Selected tab. Hope this helps!
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Rob Stack commented,
Hi Jay McCormack this recipe did indeed point to the wrong dataset to use. I've just made a bunch of corrections and additions throughout this recipe and hopefully it works better for you now. Sorr...
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Rob Stack commented,
Hi Amit Chauhan this sounds like an interesting suggestion. Would you be willing to take a moment and post this in our product feedback forum at https://support.zendesk.com/hc/en-us/community/topic...
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Rob Stack commented,
Hi Kristel Kos you can do this from the display format menu under Chart configuration. See the screenshot below for help.
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Rob Stack commented,
Hi Antonio Naddeo thanks for the great questions! We've updated this doc based on your feedback.
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Rob Stack commented,
Hi Bart thanks for the feedback. I tried the report you suggested and was unable to replicate the problem. Please let me know if this continues and I'll open a ticket on your behalf so we can dig-i...
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Rob Stack commented,
Hi Meghan Howard thank you for the feedback. Explore is our main reporting product and we are always striving to give our customers the reporting features they need. If there are areas in which it ...