Liam
Zendesk Admin
-
Total activity49
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes20
-
Subscriptions12
Activity overview
Latest activity by Liam-
Liam commented,
Hi, Please can I get an update on when this will be activated? We now have a business-critical use case for this, the workarounds are not a good enough solution. We have created an internal help c...
-
Liam commented,
Can we please get an update on this? We've been forced to move all our reports over to Explore as you're retiring Insights, but as it stands Explore is a broken buggy mess. This has just turned wh...
-
Liam commented,
I've found the best solution for this is to redirect the user to a submission successful page once they've filled a new request. You can create a page as a normal article, but be sure to hide from ...
-
Liam commented,
They've only gone and updated it today! Well done Zendesk, hopefully, they can get the Automations screen sorted now.
-
Liam commented,
Nice to know I'm not the only one struggling. I've upvoted your post.
-
Liam commented,
Hi All, Is there a way to point the user to a specific page once they've filled out the form? Since Zendesk has changed the notification the customers often miss it or it doesn't appear at all, whi...
-
Liam created a post,
When making a view how are ticket fields sorted (and how do you find them)
Hi All, When you make a new view and you want it to look at specific custom ticket fields, how are the custom fields sorted in the list (as it seems completely random) and what is the best way of f...
-
Liam commented,
So it's now been 3 years since you made this thread, with loads of really extensive reasons which you claim to acknowledge, yet you never actually make any changes. It seems very much like Zendesk ...
-
Liam created a post,
Add the option to set new users groups on the add new user pop-up
Hi, When you create a new user, the below pop-up comes up allowing you to set the user's name, email, and role. Could you please add the option to add the user's group on this screen. I know it'll ...
-
Liam commented,
Hi All, Does anyone know what the default group even does, except for being incredibly annoying? You'd think it would decide which views appear in your top 12. But it doesn't even seem to do that. ...