Liam

1. Community
2. Support Q&A

Hi All, When you make a new view and you want it to look at specific custom ticket fields, how are the custom fields sorted in the list (as it seems completely random) and what is the best way of f...

• Liam
• Created March 17, 2020 11:11
• 2 followers
• 2 comments
• 0 votes

1. Community
2. Feedback on Support

Hi, When you create a new user, the below pop-up comes up allowing you to set the user's name, email, and role. Could you please add the option to add the user's group on this screen. I know it'll ...

• Liam
• Edited January 28, 2020 16:38
• 3 followers
• 1 comment
• 6 votes

1. Community
2. Guide Q&A

Hi All, I would like to be able to use the promoted articles function to choose the options for a field on the end-user form. I've tried doing this using dynamic content with no luck. Does anyone k...

• Liam
• Created October 30, 2019 15:56
• 4 followers
• 5 comments
• 0 votes

1. Community
2. Guide Q&A

Hi All,  Since today I'm unable to save certain guide articles with the error message Translation wasn't saved. Please try again. being displayed. The guide definitely only uses 1 language. It seem...

• Liam
• Created October 15, 2019 14:37
• 7 followers
• 12 comments
• 0 votes