Gareth Elsby
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Latest activity by Gareth Elsby-
Gareth Elsby commented,
We use the time tracking app within our domain, but not to monitor agents. More to define the time spent per query type. One of the problems when it comes to reporting is that agents can sometime...
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Gareth Elsby commented,
Justin, Sorry, I gave that a try but couldn't get it to work for me. Did you ever get a chance to have another look at this after your developer account was approved?