Pascal Stenz

1. Community
2. Feedback on Guide
3. Article Feedback Pop up

Hi there I just realised that this pop up is also on our zendesk support. It comes only on mobile devices... How can we switch this off? and where do we see the feedbacks?

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• Pascal Stenz
• Created July 12, 2019 09:05
• 0 votes

1. Community
2. Gather Q&A
3. How to hide social media buttons on community posts.

Hi AswinHI Brett Thanks for your fast answer and suggestions how to add other things. Yes there has to be a possibility. When you know that google plus is shutting down their plattform then zendesk...

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• Pascal Stenz
• Created March 25, 2019 15:29
• 1 vote

1. Community
2. Gather Q&A
3. How to hide social media buttons on community posts.

Hey Brett I want to clarify the question of Michal ans Aswin again.Is it possible to only remove the google+ icon?If yes - where exactly?Thanks for your answer.

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• Pascal Stenz
• Edited March 25, 2019 11:45
• 0 votes

1. Support
2. ...
3. Tickets
4. Where can I use Markdown and HTML in Zendesk Support?

Hi Brett What a bummer... Anyway thanks for your investigation. This actual solution is not so sexy because I think it would be more user-centered to point directly to the privacy policy page. But ...

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• Pascal Stenz
• Created February 08, 2019 07:43
• 1 vote

1. Support
2. ...
3. Tickets
4. Where can I use Markdown and HTML in Zendesk Support?

HI there Due to GDPR I'd like to add a checkbox to accept the privacy policy. And on this page it is written that a link can be added easily. https://help.zendesk.com/hc/de/articles/360001550068-DS...

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• Pascal Stenz
• Created February 07, 2019 12:47
• 0 votes

1. Community
2. Feedback on Guide
3. Drop Down Field: Searchable

Hi thereAlso for me it would be very important to have those searchable dropdownlists. Actually I have a field to select the country. And as you know there are many countries. And I also offer my c...

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• Pascal Stenz
• Created August 06, 2018 07:58
• 1 vote

1. Community
2. Guide Q&A
3. Full Country List custom field on Support Portal

Hey zendesklers That is pretty sad. Actually I am also looking for a country list in different languages. And the problem is that when I translate them I can't sort them anymore because English is ...

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• Pascal Stenz
• Created July 23, 2018 11:30
• 1 vote