Mari-Liis
- Total activity 24
- Last activity
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Activity overview
Latest activity by Mari-Liis-
Mari-Liis commented,
Hi, I have a question as well- does automatic ticket tagging apply also to talk and chat tickets? Thank you in advance, Mari
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Mari-Liis commented,
Hi Tom, A quick question.I tried to create a standard calc. metric using support: tickets (default dashboard), following your example. I select my new metric and d_count, tho I get an error messag...
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Mari-Liis commented,
Hi there, Seeing the instructions below: there are 2 datasets available for support, one is "support: tickets" and the other one "support: tickets, users, organizations". Will I get accurate re...
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Mari-Liis commented,
I've tried to use "time filter widget". I've selected "applied to" datasets and everything should be configured correctly. When I change the date in the time filter the data changes but the data se...
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Mari-Liis commented,
Hi James, Thanks for helping to understand it :) Makes sense now.
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Mari-Liis commented,
Hello! I noticed an interesting thing. Just for a note, my Zendesk account and my profile TZ are both (GMT -4) Eastern Time (US & Canada). What happens is that when I create a query and add it to...
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Mari-Liis commented,
Any updates about this possibility?
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Mari-Liis commented,
Thank you Destiny!
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Mari-Liis commented,
Hi there! Is it possible to set a number to voice mail only (we receive only voicemail, no calls)? We have few numbers where we want to receive voicemails only. Thank you in advance!