
Erik
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Last activity
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Activity overview
Latest activity by Erik-
Erik commented,
@Jenny Gillett - Do you know if this ever made it to the roadmap? We are also interested in this functionality being something natively controlled. Thank you!
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Erik commented,
@Heather R - I have a requirement to send a notification when a ticket has a tag added to it and more than 5 minutes have elapsed since it was updated. I understand automation was not designed to h...