
Ruby Bailey
-
Total activity20
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions4
Activity overview
Latest activity by Ruby Bailey-
Ruby Bailey commented,
figured it out, the form did not have the custom field attached. all good now. thanks again
-
Ruby Bailey commented,
we don't use conditional field, but let me check the required field options
-
Ruby Bailey commented,
the form that does not allow to submit has two agent only fields. could that cause a problem with the code above?
-
Ruby Bailey commented,
that makes sense. I just noticed that one my forms still does the same, I hit submit and it doesn't submit, I will try to figure out what the difference is between the other form that worked and ...
-
Ruby Bailey commented,
actually this worked! $("#request_custom_fields_36000859999").change(function() {var newdescription = $("#request_custom_fields_36000859999").val(); $('#request_description').val(newdescription)...
-
Ruby Bailey commented,
Awesome, this works ! It copied to value of my custom field to the description location in the ticket. The only downside is that I have to hit the Submit button twice, after entering the ticket inf...
-
Ruby Bailey commented,
Is it possible to copy the value of a custom field to the description field (system)?
-
Ruby Bailey created a post,
copy custom field value
AnsweredHello, I am trying to copy the value of a custom field ((Custom field ID 360008116773) into the Description (system) field. is this the correct syntax? what goes into val? $('#request_descript...
-
Ruby Bailey commented,
that worked thank you
-
Ruby Bailey commented,
this is the article ID, I've also tried using article.id ...