Annie Ashenfelter
- Total activity 89
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Activity overview
Latest activity by Annie Ashenfelter-
Annie Ashenfelter commented,
Hello! Am I correct that if there is no current status incident, then no banner will display? If true, is there any way to test the banner functionality in the event there is no current status in...
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Annie Ashenfelter commented,
Hi Nicky, I have the same problem where my anchor links do not accommodate the height of the "topbar" element of the page. It looks like this has been raised in another post ... I've just added m...
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Annie Ashenfelter commented,
Adding a voice in support of the ability to View, Edit, and Delete labels, and a request for an update from Zendesk Support on a 4+ year old suggestion. Echoing use cases noted above ... it is too ...
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Annie Ashenfelter commented,
I request the ability to control the number of articles displayed in the top suggestions list. This currently defaults to 3, and cannot be changed. Please vote in support of this feedback request h...
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Annie Ashenfelter created a post,
Modify Number of 'Top Suggestions' Results in Web Widget Contextual Help
Situation: Web Widget "Contextual Help" displays 3 "Top Suggestions" Help Center articles, based on the page the visitor is currently on Request: Allow Zendesk admin to customize the number of Top ...
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Annie Ashenfelter commented,
@Bogdan please add my voice along with @Brad for the "decision makers" to consider both "multiple sections" and "reusable content" for Guide Professional. While I understand the need to reserve cer...
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Annie Ashenfelter commented,
@Marc I think we're going to get there as a joint effort ... I think you just need a close quote after "something" YES - I would really love to see the recent logic added applicable for EITHER name...
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Annie Ashenfelter commented,
@Marc thank you, I see the new feature available and I have been testing. The syntax from previous Zendesk instruction is as follows: <p><a name="anchor"></a></p> However, I have recently learned t...
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Annie Ashenfelter commented,
@Stephen my understanding of target_"self" is that this is automatically inserted when you use the toolbar button to create the link, and leave the "open in new tab" box unchecked. When enabled, t...
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Annie Ashenfelter commented,
@Ryan I'm super impressed with your response, and also excited to see that easily inserting other Help Center articles will also be made possible. Great show, I'll be looking forward to the release!