Jeremy Heath
- Total activity 164
- Last activity
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Activity overview
Latest activity by Jeremy Heath-
Jeremy Heath commented,
I use a lot of Webhooks If a ticket drops and it needs a particular Advisor, he gets pinged in the Slack channel for the company he covers with a message and a personal ping so he sees the red mark...
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Jeremy Heath commented,
Vincent Dollet Ok thanks, i have applied
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Jeremy Heath commented,
So I have the Pro Package and Legacy Explore. I will need to pay for this after EAP, is that correct?
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Jeremy Heath commented,
@Richard I would still like to see Sub-Levels to Orgs so I can separate humans and servers from the same Org. But hey, if we can get dashboard sharing its a start
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Jeremy Heath commented,
@David Gillespie The reason I ask is we run services, SAS installations on service providers AWS etc and it would be useful to point something like this at different providers so customers can see ...
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Jeremy Heath commented,
Question Can the script be edited to use other pages like if we made one ourselves from Prometheus and then modified the script to use our own pages? Still for customers etc just not Atlassian
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Jeremy Heath commented,
Is there a layout of how to create this report in Explore? I want to make a Ticket Age report going back 3 months with the ticket ID's so I can see which are the oldest. Any links? I found this b...
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Jeremy Heath commented,
Yeah i have over a hundred the same. Going to be a long old job to get them all on the new ones Atm im cloning the old one then going to the report and adding the clone and delete the old one, th...
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Jeremy Heath commented,
Ok thanks just trying to be clear
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Jeremy Heath commented,
@Vincent So for the custom ones i have at the min. A) Do they stay as they are and i need to remake them from the new ones after the change? To keep them updated for the future. B) Do they get upda...