Igal Dar
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Total activity76
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Last activity
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Member since
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Following2 users
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Votes28
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Activity overview
Latest activity by Igal Dar-
Igal Dar created a post,
X-Rate-Limit-Remaining returns incorrect data
Hi Following ticket 5935579, an FYI - I was told that X-Rate-Limit-Remaining only applies to "general" API calls. The endpoints notes in Endpoint-specific rate limits in https://developer.zendesk.c...
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Igal Dar commented,
Kay I did not check. Thank you for suggesting. But in our case we will not. Our company's strict security policies do not allow us to use any app/extension/etc from non approved certified vendors. ...
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Igal Dar created a post,
Advanced Search - Download CSV is limited to 100 results
HI Post due to recommendation in a ticket I recently opened up.Thew (new) Advanced Search looks great but lacks in one thing - Download CSV. If the Advanced Search output is more than 100 results, ...
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Igal Dar commented,
Just a quick note to probably set expectations from what I came to know the product - Zendesk has a built in refresher, a task that runs in the background and indexes everything, checks for trigger...
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Igal Dar commented,
Looking forward for an implementation in Views. Is this still on the roadmap ?
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Igal Dar created a post,
Getting `organization.organizationFields` is deprecated. Use `organization.customField:fieldName` instead. BUT...
AnsweredHi Hoping the community has an answer for this one..In a V2 ticket sidebar app I call client.get('ticket.organization'). Checking the data with then(function(data)) and I want to get a specific cus...
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Igal Dar created a post,
Chrome not scrolling main Guide window
Hello Community This seems to be a new issue. Happens in Chrome but not in Firefox - When in Guide Admin-> Manage Articles the main window shows the first 30 articles but cannot scroll to the botto...
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Igal Dar commented,
+1 And I don't understand why the API still doesn't support deleting a label.
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Igal Dar commented,
True. As such we have a contact center that our customers can call in and ask for cases escalated, priorities changed, especially if a Severity 1 / Urgent priority case needs immediate attention. T...
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Igal Dar commented,
Thanks McCabe. We do have a Severity field synced to Priority. Thing is that we do want customers to be able to change priority. It's important for us to have customers signal when something needs ...