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SJ Shahid

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Latest activity by SJ Shahid
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    SJ Shahid commented,

    Hi there, is it possible to edit the customer satisfaction rating and or comment field via api or any other means. We are using an external feedback tool and would like the external feedback to be ...

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    SJ Shahid commented,

    Hi Rob, I building a dashboard with rabs for each month of the year. To accomplish that I have inserted queries in to 1st tab, and some filters on the tab itself. Two of them are a time and agent f...

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    SJ Shahid commented,

    Hi, thanks for the article! I have a question though: Most of the built-in attributes cannot be duplicated or opened in the edit window - not even in the "read-only". Is there a way to at least vie...