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Sebastian Jensen

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Activity overview

Latest activity by Sebastian Jensen
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    Sebastian Jensen commented,

    1. Talk
    2. ...
    3. Setting up Talk
    4. Porting numbers for Zendesk Talk

    Hi! We are currently using a danish Softphone app called Firmafon. As our webshop is built on Shopify, we love Firmafon as it has an integration with Shopify, so if the customers calls from a numbe...

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    • Sebastian Jensen
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    Sebastian Jensen commented,

    1. Community
    2. Support Q&A
    3. Extra word spacing in ticket comment/macro

    I would also like an answer to this. When creating Dynamic content for macros, creating several spaces, does not work. When using the macro it ignores it and just uses the standard spacing. Is it p...

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    • Sebastian Jensen
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    Sebastian Jensen commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Creating a follow-up for a closed ticket

    Hi Community!I have send follow-ups several times to customers, but recently noticed i never receive an answer. Now i have tested sending follow-ups to several mails that i have acces to (and previ...

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    • Sebastian Jensen
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