Kathleen Hunt
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Activity overview
Latest activity by Kathleen Hunt-
Kathleen Hunt commented,
^ Aswin, I 110% agree with you! There's no need to force EVERY agent to upgrade to Enterprise when only a small subset of users will actually utilize these features. It's exceptionally frustrating.
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Kathleen Hunt commented,
Hi Christopher Vickery, Unfortunately, Zendesk has decided only to allow Enterprise (not Legacy Enterprise) customers to access this feature. Hopefully, they'll see the error of their ways and make...
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Kathleen Hunt commented,
The table formatting controls have changed. Please update this article so we know how to change the color of rows/columns and complete other Advanced features that are not longer listed.
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Kathleen Hunt commented,
Will existing Enterprise plan members have this feature included for free? Honestly, I agree with Anthony. It's disappointing that a very simple and extremely necessary feature a) isn't available t...
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Kathleen Hunt commented,
Hi Natalie! Some of the formatting issues were resolved with a new release, but I was still experiencing issues with the bullet/numbered lists and some of the spacing issues. I got the ticket esca...
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Kathleen Hunt commented,
Can I make the lines of the table disappear? I've tried using the white hex code and it still displays as gray.
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Kathleen Hunt commented,
I finally had a chance to test this and the formatting issues mentioned below are present. Bullet points and numbers lists do not get formatted correctly when there is more than 1 "level" (i.e., ...
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Kathleen Hunt commented,
A manual reset of the counter OR a way to have the old article links automatically re-direct to the new, clean article is a must. How else can we see if the changes we've made to the article are ac...
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Kathleen Hunt created a post,
Customize Block Quotes
Has anyone figured out how to add color to the block quote? I want to use different colors to help indicate if it's a note, warning, tip, or example. You can see an example of this below. I'd love ...