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Nils Rebehn

Customer Service Consultant & Trainer | Zendesk Partner | Founder of Guidoo | www.GuidooServices.com

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Latest activity by Nils Rebehn
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    Nils Rebehn commented,

    Hello Adam, We have built escalation workflows for some of our clients (we are a Zendesk partner). I think I understand what you are trying to achieve. Reagan covered most of it in the previous ans...

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    Nils Rebehn commented,

    Hello Matt, We do have experience the Round Robin App. Some of our clients (we are a Zendesk Partner) have used it - not all of them were happy though. I can’t say anything about the Playlist other...

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    Nils Rebehn commented,

    Hello Jahuber, I stumbled across your post and thought I can help out. I double checked your settings and it should work - we are using the same. Maybe you can try the following: Check for a typo ...